See on Scoop.it – Designing design thinking driven operations The Age of Customer Experience http://t.co/KjxOTNHtiM #CX #CustExp See on www.perficient.com Related articles Customer-driven Innovation for Länsförsäkringar (serve4impact.com) Design as a Business Tool: From Research to Experience Roadmaps (serve4impact.com) Designing for Social Traction (slide deck) (serve4impact.com) Forrester Research : Research : Key Takeaways From Forrester’s 2013 […]![]()
