See on Scoop.it – Designing design thinking driven operations Presentation initially delivered at Kodak Global Directions conference, 9-24-13 (Intelligent information: New Rules for Managing the Customer Experience by @jmancini77 http://t.co/78tQ78sgfr via … Photocredit: http://dustjacketattic.blogspot.com.au Related articles What IS a Customer Touchpoint? – Customer Exper… (serve4impact.com) Watch Pivot Thinking: The Neuroscience of Design (serve4impact.com) Being Human […]![]()
