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CX is a lot more than social media | Futurelab

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Seen on Scoop.it – Designing design thinking driven operations Oracle has produced a report called  - Global Insights on Succeeding in the Customer Experience Era. It is free, but you will have to register to… See on www.futurelab.net Related articles Customer Experience Research Results and Actionable Take-aways Rethinking the Service Paradigm Creactivity – Having original [...]

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