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This week top posts @designingdesignthinkingdrivenoperations

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Designing Extreme Customer Service – Design Thinking Network Service Design meets Futures Thinking #2 The Importance of Undisciplined Thinking – Advice – The Chronicle of Higher Education Gartner reveals top predictions for 2013-2016 Social CRM’s six misconceptions Photocredit: http://prettybooks.tumblr.com Related articles Guest post by Danielle Arad’s How Service Design Thinking Will Save Your Business and Increase Your Conversion Lean Sales and Marketing [...]

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